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Security Systems in New Haven
December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In New Haven?

A security system is designed to defend your property. But what occurs in the event your home security alarms go off in New Haven? What are the right steps to take to help make sure you and your family are taken care of?

The most important first step is not to panic. Know that your around-the-clock monitoring experts have you covered. Then proceed with the recommended actions to be fully equipped to handle any urgent situation.

Our Dedicated Representatives Are Focused On Your Safety

A security monitoring representative is instantly notified as soon as your New Haven home security alarms go off. After a representative is notified, they will contact you as quickly as possible to determine what set off the alarm. Your system may activate due to a range of emergencies, including:

  • Criminal activity

  • Flames or smoke from a fire

  • Flooding

  • Accidentally setting off alarm

In cases when your system was set off by accident—like not recalling that the motion sensors are switched on when you unlatch a window or door— an agent will reach out to figure out if you need help. Supply them with your proper code, and they will turn off the alarm.

In the event there is a legitimate crisis, your representative will send out emergency personnel, including firefighters, EMS, and law enforcement, to your property. They can also serve as a contact point if nobody is home. Your dedicated monitoring staff also can let first responders know which component was tripped, helping them prepare for what could be a hazardous environment. The monitoring expert will stay on the line with you to assist in keeping you calm and let you know what you should do.

Recommended Steps if Your Alarm Goes Off In New Haven

Waking up in the wee hours of the morning to your alarm blaring is incredibly scary—particularly if you don’t know why it’s occurring. The most beneficial thing to do is remain calm and follow these steps:

  • Before anything else, find a safe location. Round up all members of your family including pets as quick as you can and get into a secure room in the house or leave the premises entirely. It's typical to have an urge to want to face the situation in your home, but this can be incredibly dangerous. As an alternative, put a priority on trying to keep you and your loved ones protected and letting the authorities deal with the crisis.

  • Second, use the smartphone’s convenient security app to remain in touch with your monitoring team. They'll dispatch authorities who will be on their way to your property in a matter of moments.

  • Finally, keep in close contact with your monitoring team and emergency professionals. You have the ability to be conferenced in, so all parties are talking together. On the other hand, if you’re not able to speak directly to authorities, you’re still able to obtain alerts via text. Even if your dealing with a false alarm, it's smart to thoroughly communicate with all teams so you will be ready should a legitimate crisis occur.

Defend Against Any Emergency in New Haven with Secure24 Alarm Systems

From burglary attempts to flooding, Secure24 Alarm Systems works hard to make sure your loved ones and property are completely protected. With around-the-clock monitoring, smart locking systems, and entry-point sensors, your property will remain the safe haven you intended it to be. Create a comprehensive home security solution by completing the form below or dial (203) 402-8863 to speak with a member of our team.